BEE PARKING HEATHROW – TERMS & CONDITIONS
1. About These Terms
These Terms and Conditions apply to all parking services provided by Bee Parking Heathrow (“we”, “us”, “our”).
By making a booking or using our services (whether directly or via a third-party platform), you agree to be bound by these Terms.
These Terms are governed by English law and are intended to comply with the Consumer Rights Act 2015. Nothing in these Terms limits or excludes your statutory rights.
2. Nature of the Service
Bee Parking Heathrow Ltd provides a competitively priced airport parking service designed to offer customers a cost-effective alternative to on-airport parking.
To deliver this pricing, certain operational arrangements apply, which are set out in these Terms. Customers are encouraged to read these Terms carefully before booking to ensure the service meets their requirements.
3. Bookings and Payment
A booking is confirmed only once a booking reference has been issued.
Full payment is required before the parking period begins.
Additional Charges:
The following charges apply where relevant:
These charges reflect additional operational costs.
4. Cancellations and Amendments
Direct Bookings
Third-Party Bookings
Where a booking is made via a third-party website or agent, cancellation and refund terms are determined by that third party. Customers must refer to the terms agreed at the time of booking.
5. Third-Party Booking Platforms
Where a booking is made via a third-party website or agent, Bee Parking Heathrow is responsible for the parking service only.
Any issues relating to pricing display, promotional claims, cancellation terms, or information presented during the booking process remain the responsibility of the third-party provider.
6. Airport Charges
Bee Parking Heathrow Ltd provides a complimentary shuttle transfer to and from Heathrow Airport terminals.
Heathrow Airport applies a terminal drop-off charge for vehicles entering terminal drop-off zones. This charge is set and administered by Heathrow Airport and is not included in the parking price.
Customers are responsible for any applicable airport charges and are informed of this requirement during the booking process and/or booking confirmation.
7. Vehicle Handling and Parking Locations
Vehicles are parked at locations used by Bee Parking Heathrow as part of the service.
For operational reasons, vehicles may be moved between different parking locations during the parking period.
Parking locations and facilities may vary, and not all locations have identical features.
Bee Parking Heathrow does not guarantee that vehicles will remain in a single location throughout the parking period.
8. Vehicle Condition and Customer Responsibilities
Customers must ensure their vehicle is:
Customers are strongly advised to:
Bee Parking Heathrow may refuse service where a vehicle is unsafe or not legally compliant.
9. Damage, Loss and Liability
Vehicles are parked at the owner’s risk except where loss or damage is proven to have been directly caused by negligence on the part of Bee Parking Heathrow while the vehicle was being handled by our staff.
Bee Parking Heathrow is not responsible for:
Where liability is accepted for proven damage caused by our negligence, our liability shall be limited to a maximum of £750 per incident, subject always to the customer’s statutory rights.
Customers are responsible for maintaining comprehensive motor insurance cover during the parking period.
10. Reporting Damage
Any concerns, including damage queries, must be reported as soon as reasonably possible, ideally before leaving the site.
Prompt reporting assists fair investigation. Claims reported after departure may be rejected where we are unable to reasonably verify that the damage occurred during our custody. Customers may be required to provide reasonable supporting evidence including photographs
11. Repairs and Excess
Where Bee Parking Heathrow accepts liability for proven damage:
Bee Parking Heathrow does not engage directly with insurers, solicitors, or claims management companies.
Repairs undertaken without prior agreement may not be recoverable.
12. Shuttle Transfers
Shuttle transfers are provided using vehicles with a maximum capacity of 8 passengers per journey.
Where a booking involves more than 8 passengers, additional arrangements or charges may apply, or customers may be required to make their own transport arrangements.
Customers should allow sufficient time for airport transfer.
13. ULEZ and Road-Use Charges
The London Ultra Low Emission Zone (ULEZ) applies across Greater London, including Heathrow.
Customers are responsible for ensuring compliance with ULEZ and any other applicable road-use or access charges.
Where vehicles are moved as part of the parking service, customers are strongly advised to ensure any required payment mechanisms (such as Auto Pay) are in place.
Bee Parking Heathrow is not responsible for fines or penalties arising from non-compliance with road-use or emission charging schemes.
14. Items Left in Vehicles
Any items left inside vehicles are left at the owner’s risk. Bee Parking Heathrow Ltd accepts no responsibility for loss or damage to personal belongings.
15. Safety and Conduct
Customers must comply with on-site instructions, signage, and reasonable safety guidance.
Bee Parking Heathrow is not responsible for incidents arising from failure to follow reasonable instructions.
16. Events Beyond Our Control
Bee Parking Heathrow is not liable for delays, losses, or damage arising from events beyond our reasonable control, including severe weather, strikes, traffic disruption, or emergency situations.
17. Changes to These Terms
Bee Parking Heathrow may amend these Terms and Conditions at any time.
Any amended Terms will apply only to bookings made after the updated version is published on our website.
The version of the Terms and Conditions in force at the time a booking is made will apply to that booking.
18. Contact Details
Bee Parking Heathrow
Tel: 07506 299509
Email: info@beeparkingheathrow.co.uk
Last update : 12-Feb-2026